Almost all of us have at one time or another, seen UL Listed labels (marks) on the bottom of toasters, appliances, lights, and many other consumer and industrial products and devices. Thanks to these labels, Underwriters Laboratories (UL) enjoys broad name...
“The only thing that adds value in any type of process—be it in manufacturing, marketing, or a development process—is the physical or information transformation of that product, service, or activity into something the customer wants.” ― Jeffrey K. Liker, The Toyota...
In the manufacture of control panels nothing should be taken for granted. To build a high-quality panel the design, components, layout, wiring, labeling, and the enclosure must all be carefully planned, selected, and combined to meet exacting standards. The design and...
A Level Playing Field Part three of a three-part series on free trade In our previous two articles, we discussed how free trade agreements, notably NAFTA, have led to an increase in the U.S. trade deficit and the subsequent decline of American manufacturing and...
Quality Should be More Than Just a Slogan You may remember Zenith – the Chicago based consumer electronics company. Perhaps you, your parents, or even your grandparents owned a Zenith television or radio. You might also remember Zenith’s slogan, “The quality goes in...
When running a business, it is easy to believe the misconception that your products and services are the most important aspects of your company. The truth is- they’re not. No matter how great they may be, customer and employee satisfaction will always be the biggest...
